We are recruiting a CEO for an Eccommerce Company in Lakewood, NJ.
Responsibilities:
Overseeing the overall development of an organisation’s retail and income-generating sites
Conducting research on user-friendly features and layouts that appeal the most to customers
Testing changes to platforms and monitoring the results
Applying platform updates that attract and keep new customers
Reviewing sales insights and using them to develop informed sales strategies
Leading teams of copywriters, graphic designers and software developers in creating attractive, user-friendly and engaging e-commerce websites
Making promotional offers and displaying them appropriately on the website
Evaluating legal disclaimers and website content to ensure that they are compliant, error-free and on-brand
Managing the smooth functioning of different online e-commerce platforms of an online retail company
Ensuring that the company achieves its targeted annual revenue and within prescribed operating expenses
Managing and executing promotional campaigns, providing insights on customer shopping trends, ensuring excellent customer service, and timely resolution of customer complaints and feedback
Working closely with demand planning, merchandising, and warehouse teams to ensure the fulfillment of orders on time
Analyzing and providing reports on a weekly or monthly basis for each department, product, or offer
Reviewing customers’ concerns, needs and preferences to create a smooth and seamless transactional process for buying products online
Reviewing stock levels and sales data to maintain a stable supply and demand status
Oversee and approve all hiring and training for the organization
15 years of E-commerce experience required
10 years of E-commerce leadership required