Looknig for a full time customer service position. (5 people ).
We are an online picture framing company which recently moved to New Haven CT and are in the process of moving our Customer Service jobs there as well.
2 years experience in an online customer service environment
Experience using customer service tools (I.e. Zendesk, Salesforce, Helpshift)
Excellent written communications skills, including grammar and spelling
Collaborative, enthusiastic and helpful
Work effectively in a fast-paced environment.
You love talking to people, and you’re creative with ways to make them happy, while using good judgment
You can multi-task and easily handle multiple chats, a barrage of emails, and assorted tasks to help the CS department run well
You plan on staying with us for awhile Helping to create a team that strives for the customers.
Demonstrated ability to quickly adapt to new situations and think on your feet
Proficient use of web-based products, ‘tech-savvy’
ArtToFrames is one of the largest direct to consumer Picture Frame companies in the USA. From empty frames to fully finished Custom Picture Framed products, Canvas and Acrylic Prints to a blooming line of on the wall printed home decor products, ArtToFrames has you covered. With that said we are looking for someone to take the rains in the customer service department to help ensure a satisfying customer experience.
Job Type: Full-time
Salary: $15.00 – $20.00 per hour
Weekly day range:
Monday to Friday
Work Location: 115 River St., New Haven CT 06513