Ohel Children’s Homes and Family Services is seeking a technically skilled candidate with good problem-solving ability for the position of IT Technician. The duties of an IT Technician include being a reference point for all IT related queries at the user’s level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, among other technical duties. IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels.
Installing and configuring hardware and software components to ensure usability.
Troubleshooting hardware and software issues.
Repairing or replacing damaged hardware.
Upgrading the entire system to enable compatible software on all computers.
Performing tests and evaluations of new software and hardware.
Providing support to users and being the first point of contact for error reporting.
Managing technical documentation.
2+ Years of IT support experience
MCSE, A+, or Linux+ accreditation advantageous.
Experience with Salesforce, Google for Business, Microsoft Active Directory is a plus.
Knowledge of mobile devices and operating systems.
Strong familiarity with MacOS/iOS/Android OS preferred.
This Full-time position is based in Brooklyn with some travel within the New York metropolitan area. Some evenings and weekend rotation coverage is required.
Apply here! https://tinyurl.com/Ohel-IT-technician