A reputable medical supplies company based in Brooklyn, New York, is actively seeking a dedicated and compassionate Intake Coordinator to join our team. As an Intake Coordinator, you will play a vital role in verifying insurances, processing orders, and coordinating timely and efficient delivery of medical supplies to our clients.
* Verify Insurances: Thoroughly review insurance information to ensure accuracy and validity, facilitating smooth billing processes.
* Process Orders: Efficiently process customer orders, maintaining meticulous records and ensuring timely fulfillment.
* Coordinate and Schedule Delivery: Collaborate with logistics teams to schedule deliveries, ensuring accurate and timely dispatch of medical supplies to clients.
* Provide Exceptional Customer Service: Demonstrate kindness and patience while communicating with customers, addressing inquiries, and providing necessary information.
* Utilize Computer Skills: Leverage computer proficiency to manage electronic records, process orders, and communicate effectively with internal teams and clients.
* Prior Medical Experience Preferred: Previous experience in the medical field, especially in intake coordination or related roles, is highly desirable.
* Computer Savvy: Proficiency in using various computer applications, including Microsoft Office Suite and CRM software.
* Compassionate and Patient: Possess a caring and patient demeanor, ensuring empathy and understanding when dealing with clients.
* Detail-Oriented: Strong attention to detail, ensuring accurate processing of orders and insurance information.
* Quick Learner: Ability to adapt to new processes and software systems efficiently.
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